Companies / Segment / incidents

Segment: Analytics.js Google Tag Manager issue

Impact: minorStatus: resolvedStarted Resolved (9.2 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Analytics.js CDN - Analytics.js CDN (US)Analytics.js CDN (US)Analytics.js CDN - Analytics.js CDN (EU)Analytics.js CDN (EU)

Timeline of updates

  1. identified

    We have identified an issue where Google Tag Manager doesn't initialize correctly from the latest version of Analytics.js. We've identified the cause and have deployed a fix, which will deploy across the CDN over the next few hours.

  2. monitoring

    We have reverted the change and confirmed that submitting events to Google Tag Manager is working as expected. We will continue to monitor closely.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Segment profile · Recent Segment incidents · Markdown · JSON