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Secureframe: Integration Syncs Delayed

Impact: minorStatus: resolvedStarted Resolved (1.1 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Web Application

Timeline of updates

  1. investigating

    We are investigating this issue.

  2. investigating

    We have increased system resources to improve sync times: this should allow syncing to complete more quickly and reduce overall latency.

  3. monitoring

    We have alleviated the main cause of delays. Some nightly integration sync jobs are still completing.

  4. resolved

    All remaining daily syncs are running normally and will complete within the next 1-2 hours.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Secureframe profile · Recent Secureframe incidents · Markdown · JSON