Sanity: Elevated listener latency and error rate impacting Studio loading

Impact: criticalStatus: resolvedStarted 2026-10-08 09:55 UTCResolved 2026-10-08 14:28 UTC (4.6 h)18 updatesSource: stspg.io

Summary

Sanity reported critical elevated listener latency and error rates affecting Studio loading, with slower performance and lag for some customers. The recorded incident ran from 2026-10-08 09:55 UTC to 2026-10-08 14:28 UTC (4 h 33 min), though Sanity noted issues began around 9:10 UTC. A fix was fully implemented and the incident resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Studio

Timeline of updates

investigating2026-10-08 09:55 UTC
We are currently investigating an issue where elevated listener latency may result in slower performance and lag within Sanity Studio for a subset of customers. Our team is actively working to identify the root cause and mitigate the impact. Issue starting around 9:10 UTC.
investigating2026-10-08 10:10 UTC
We are continuing to investigate this issue.
investigating2026-10-08 10:27 UTC
We are currently continuing to investigate the issue, while also rolling out mitigations.
investigating2026-10-08 10:37 UTC
We are continuing to investigate the issue. Additionally, there might be a slight delay in document publishes for "scheduled publishing" functionality.
investigating2026-10-08 10:56 UTC
We are currently continuing to investigate the issue, while also preparing to roll a set of mitigations.
investigating2026-10-08 11:01 UTC
We are continuing to investigate this issue.
investigating2026-10-08 11:21 UTC
We are continuing to investigate this issue.
investigating2026-10-08 11:38 UTC
We're continuing to investigate this issue. In the meantime, we've begun rolling out preliminary measures to mitigate its impact.
investigating2026-10-08 11:58 UTC
We're continuing to investigate this issue. And we are continuing rolling out preliminary measures to mitigate its impact.
investigating2026-10-08 12:18 UTC
We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact. "scheduled publishing" functionality confirmed unaffected by this incident.
investigating2026-10-08 12:33 UTC
We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact.
investigating2026-10-08 12:50 UTC
We're continuing to investigate this issue. And we are continuing to apply measures to mitigate its impact.
identified2026-10-08 13:13 UTC
The issue has been identified. We are continuing to apply fixes to mitigate its impact.
identified2026-10-08 13:32 UTC
We are continuing to apply fixes to mitigate the impact.
identified2026-10-08 13:46 UTC
We are continuing to apply fixes to mitigate the impact. No errors have been observed from the changes rolled out so far.
monitoring2026-10-08 13:57 UTC
A fix has been fully implemented and we are monitoring the results.
monitoring2026-10-08 14:13 UTC
We are continuing to monitor for any further issues.
resolved2026-10-08 14:28 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Elevated listener latency and error rate impacting Studio loading 2026-10-08 09:55 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sanity profile · Recent Sanity incidents · Markdown · JSON