# Sanity: Elevated listener latency and error rate impacting Studio loading

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-10-08 09:55 UTC · Resolved: 2026-10-08 14:28 UTC · Duration: 4.6 h
- Updates: 18 · Affected components: Studio
- [Vendor status page: https://stspg.io/160t1f18vnlh](https://stspg.io/160t1f18vnlh)
- [Company: Sanity](https://rewindex.com/company/sanity.md)

## Summary

Sanity reported critical elevated listener latency and error rates affecting Studio loading, with slower performance and lag for some customers. The recorded incident ran from 2026-10-08 09:55 UTC to 2026-10-08 14:28 UTC (4 h 33 min), though Sanity noted issues began around 9:10 UTC. A fix was fully implemented and the incident resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-08 09:55 UTC: We are currently investigating an issue where elevated listener latency may result in slower performance and lag within Sanity Studio for a subset of customers. Our team is actively working to identify the root cause and mitigate the impact. Issue starting around 9:10 UTC.
- **investigating** 2026-10-08 10:10 UTC: We are continuing to investigate this issue.
- **investigating** 2026-10-08 10:27 UTC: We are currently continuing to investigate the issue, while also rolling out mitigations.
- **investigating** 2026-10-08 10:37 UTC: We are continuing to investigate the issue. Additionally, there might be a slight delay in document publishes for "scheduled publishing" functionality.
- **investigating** 2026-10-08 10:56 UTC: We are currently continuing to investigate the issue, while also preparing to roll a set of mitigations.
- **investigating** 2026-10-08 11:01 UTC: We are continuing to investigate this issue.
- **investigating** 2026-10-08 11:21 UTC: We are continuing to investigate this issue.
- **investigating** 2026-10-08 11:38 UTC: We're continuing to investigate this issue. In the meantime, we've begun rolling out preliminary measures to mitigate its impact.
- **investigating** 2026-10-08 11:58 UTC: We're continuing to investigate this issue. And we are continuing rolling out preliminary measures to mitigate its impact.
- **investigating** 2026-10-08 12:18 UTC: We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact. "scheduled publishing" functionality confirmed unaffected by this incident.
- **investigating** 2026-10-08 12:33 UTC: We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact.
- **investigating** 2026-10-08 12:50 UTC: We're continuing to investigate this issue. And we are continuing to apply measures to mitigate its impact.
- **identified** 2026-10-08 13:13 UTC: The issue has been identified. We are continuing to apply fixes to mitigate its impact.
- **identified** 2026-10-08 13:32 UTC: We are continuing to apply fixes to mitigate the impact.
- **identified** 2026-10-08 13:46 UTC: We are continuing to apply fixes to mitigate the impact. No errors have been observed from the changes rolled out so far.
- **monitoring** 2026-10-08 13:57 UTC: A fix has been fully implemented and we are monitoring the results.
- **monitoring** 2026-10-08 14:13 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-10-08 14:28 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-08 09:55 UTC: [Critical incident: Elevated listener latency and error rate impacting Studio loading](https://rewindex.com/change/id6442d3a6e3f11.md)


---
Canonical: https://rewindex.com/company/sanity/incidents/qx3x441d5cxv · Markdown: https://rewindex.com/company/sanity/incidents/qx3x441d5cxv.md · JSON: https://rewindex.com/api/v1/companies/sanity/incidents/qx3x441d5cxv · Generated 2026-10-18T13:34:47.620Z