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Sanity: Content Agent & Canvas experiencing elevated error rates

Affected components: Content AgentCanvas

Timeline of updates

1. investigating2026-01-14 10:24 UTC

   We’re investigating elevated error rates impacting Content Agent and Canvas. Some requests may fail with 5xx errors, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we learn more.

2. investigating2026-01-14 11:00 UTC

   We are continuing to investigate this issue.

3. monitoring2026-01-14 11:15 UTC

   We’re monitoring an incident with our upstream AI provider impacting Content Agent and Canvas. We’ll share updates as we receive further information from the provider.

4. monitoring2026-01-14 12:02 UTC

   We are continuing to monitor for any further issues.

5. resolved2026-01-14 14:17 UTC

   This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sanity profile · Recent Sanity incidents · Markdown · JSON