# Sanity: Content Agent & Canvas experiencing elevated error rates

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-14 10:24 UTC · Resolved: 2026-01-14 14:17 UTC · Duration: 3.9 h
- Updates: 5 · Affected components: Content Agent, Canvas
- [Vendor status page: https://stspg.io/tz7w4rs8bvj3](https://stspg.io/tz7w4rs8bvj3)
- [Company: Sanity](https://rewindex.com/company/sanity.md)

## Timeline of updates

- **investigating** 2026-01-14 10:24 UTC: We’re investigating elevated error rates impacting Content Agent and Canvas. Some requests may fail with 5xx errors, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we learn more.
- **investigating** 2026-01-14 11:00 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-01-14 11:15 UTC: We’re monitoring an incident with our upstream AI provider impacting Content Agent and Canvas. We’ll share updates as we receive further information from the provider.
- **monitoring** 2026-01-14 12:02 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-01-14 14:17 UTC: This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.


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Canonical: https://rewindex.com/company/sanity/incidents/156w2hkrqy75 · Markdown: https://rewindex.com/company/sanity/incidents/156w2hkrqy75.md · JSON: https://rewindex.com/api/v1/companies/sanity/incidents/156w2hkrqy75 · Generated 2026-10-18T09:53:35.231Z