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Sanity change history: Content Agent and Canvas elevated error rate

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16Major incident
When (UTC)ChangeKind
Major incident: Content Agent and Canvas elevated error rate
Sanity reported a major incident affecting Content Agent and Canvas: elevated error rates caused some requests to fail, though retries sometimes succeeded. It started at 2026-01-21 14:53 UTC and was resolved at 2026-01-21 15:33 UTC, lasting 40 min. The upstream AI provider implemented a fix and recovered, returning error rates to normal.
Major incident