Companies / Salesloft / incidents

Salesloft: Multiple teams experiencing call activity syncing issues to Salesforce

Affected components: Salesloft CRM Sync

Timeline of updates

1. investigating2026-09-29 19:59 UTC

   Reported issues started 10am PDT. Our engineering team is actively investigating.

2. investigating2026-09-29 22:41 UTC

   Our engineering team is still actively investigating.

3. identified2026-09-29 22:43 UTC

   Our engineering teams have identified the issue and are implementing a fix. Some teams on Salesloft may experience delayed call activity sync to Salesforce. The next status update will be after the fix has been applied.

4. monitoring2026-09-30 14:28 UTC

   Our engineering teams have resolved the issue and we are monitoring the fix for the remainder of the US business day (Sept 30).

5. resolved2026-09-30 19:54 UTC

   We have confirmed the issue has been resolved for the impacted users.

6. resolved2026-10-01 21:58 UTC

   Around 2026-09-29 17:00 UTC, some Saleloft customers began reporting that call activities were not syncing to Salesforce. Our investigation found that a large volume of traffic had slowed job processing, which delayed the sync of call activities to Salesforce. The backlog was fully processed at approximately 22:30 UTC, and call activity sync returned to normal latency performance. We are implementing changes and monitoring to prevent a similar backlog from occurring in the future.

Impact, status and times are the vendor’s own, as last archived. View on status.salesloft.com (opens in new tab). Salesloft profile · Recent Salesloft incidents · Markdown · JSON