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Salesforce: Mule Soft Performance Degradation: APIDesigner, APIManager, Access Management +10 more

Impact: minorStatus: resolvedStarted Resolved (3.8 h)5 updatesSource: status.salesforce.com (opens in new tab)

Affected components: Access ManagementAnypoint MonitoringAnypoint MQ-Admin-eu-central-1Anypoint MQ-Broker-eu-central-1Anypoint MQ-Broker-eu-west-1Anypoint Partner Managerv2APIDesignerAPIManagerComposerDesign Center ProjectsObject Storev2-Stats-eu-central-1Runtime ManagerSecrets Manager9 instances

Timeline of updates

  1. update

    We are currently investigating a performance degradation impacting the user interface for a subset of services in Mulesoft. Our teams are actively engaged and performing rollbacks to help mitigate the impact. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  2. update

    We continue to investigate performance degradation impacting the user interface for a subset of services in Mulesoft. Our teams are actively engaged and performing rollbacks to help mitigate the impact. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  3. update

    We are currently investigating a performance degradation impacting the user interface for a subset of services in Mulesoft. Rather than rolling back the change, we have decided to roll forward with a fix to resolve the issue more quickly. We are continuing to monitor for full recovery and will share a further update within 60 minutes or sooner if additional information becomes available.

  4. update

    We are currently investigating a performance degradation impacting the user interface for a subset of services in MuleSoft. Our initial roll-back attempt did not fully resolve the issue, so we moved to a roll forward approach and are building and testing an updated deployment. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

  5. resolved

    The Salesforce Technology team has observed that instance stability and performance are now at expected levels and declared the incident resolved. We will thoroughly investigate the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON