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Salesforce: Feature Service Disruption: Analytics

Impact: minorStatus: resolvedStarted Resolved (4.3 h)4 updatesSource: status.salesforce.com (opens in new tab)

Affected components: Analytics9 instances

Timeline of updates

  1. investigating

    We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

  2. investigating

    We are continuing to investigate the cause of this issue and have engaged additional engineers.

  3. update

    The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

  4. resolved

    The Salesforce Technology team has observed that instance stability and performance are now at expected levels and declared the incident resolved. We will thoroughly investigate the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON