# Salesforce: Feature Service Disruption: Analytics

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-06 18:37 UTC · Resolved: 2026-08-06 22:55 UTC · Duration: 4.3 h
- Updates: 4 · Affected components: Analytics, 9 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004331](https://status.salesforce.com/incidents/20004331)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **investigating** 2026-08-06 21:31 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **investigating** 2026-08-06 22:00 UTC: We are continuing to investigate the cause of this issue and have engaged additional engineers.
- **update** 2026-08-06 22:49 UTC: The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
- **resolved** 2026-08-06 23:53 UTC: The Salesforce Technology team has observed that instance stability and performance are now at expected levels and declared the incident resolved. We will thoroughly investigate the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.


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Canonical: https://rewindex.com/company/salesforce/incidents/20004331 · Markdown: https://rewindex.com/company/salesforce/incidents/20004331.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004331 · Generated 2026-10-18T09:35:24.760Z