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Salesforce: Feature Perf Degradation: Analytics

Impact: minorStatus: resolvedStarted Resolved (5.0 h)6 updatesSource: status.salesforce.com (opens in new tab)

Affected components: Analytics79 instances

Timeline of updates

  1. update

    We are investigating a feature degradation that is impacting multiple instances from 12:40 UTC. Users are unable to refresh their analytics dashboards. We are investigating the issue to identify the potential trigger and determine the best path to resolution We’ll provide an update in 30 minutes, or sooner if additional information becomes available.

  2. update

    We have determined that the issue is isolated to the environment in which recipe jobs run. We do not yet have a confirmed resolution timeline. We’ll provide an update in 30 minutes, or sooner if additional information becomes available. We apologize for the impact this is having on your business.

  3. update

    We are currently evaluating the best path to restoring full service. We do not yet have a confirmed resolution timeline. We will provide a further update in 30 minutes or sooner if additional information becomes available. We apologize for the impact this is having on your business.

  4. update

    We continue to investigate and restore the service. We appreciate your continued patience while we resolve the issue and will provide updates upon significant developments. We apologize for the impact this is having on your business.

  5. update

    We are actively investigating this issue and appreciate your patience as we work towards a resolution. We do not have any new information to share at this moment, but we will keep you updated as soon as we have more details. We apologize for the impact this is having on your business.

  6. update

    As of 17:42 UTC on April 4, 2026, we have validated the services and confirmed they are fully operational, and the incident is declared resolved. We apologize for how this incident may have affected you and your business.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON