Salesforce change history: Datorama Service Disruption: Platform

Salesforce reported a major Datorama Platform disruption affecting logins on US2, from 2026-09-25 17:38 UTC to 2026-09-25 20:48 UTC, lasting 3 h 10 min. The vendor attributed the recurrence to the US2 Redis cache reaching its memory limit and rejecting writes; the incident was resolved.