Companies / Runway / incidents

Runway: Issues with Runway content moderation system

Affected components: AppBackendPublic API

Timeline of updates

1. investigating2025-10-07 15:13 UTC

   We've identified an issue affecting a subset of tasks which experience issues with content moderation. We are currently investigating a root cause and will provide updates as soon as we have them.

2. identified2025-10-07 15:40 UTC

   We've identified the root cause of the incident affecting public API generations with `publicFigureThreshold` set to `"auto"`. Other generations are not affected.

3. resolved2025-10-07 17:14 UTC

   The issue is now resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON