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RudderStack change history: Ingestion and user transformation timeout issues affecting a subset of the EU customers

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22Major incident
When (UTC)ChangeKind
Major incident: Ingestion and user transformation timeout issues affecting a subset of the EU customers
RudderStack reported a major EU ingestion and user transformation timeout incident starting 2026-01-28 21:59 UTC, resolved at 22:49 UTC after 50 min. Ingestion returned 5xx errors for some EU customers; SDK retries likely recovered events, but Server Side SDK data loss was possible. Some user transformation executions also timed out.
Major incident