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Rippling: Google Workspace integration features unavailable

Affected components: AuthenticationIdentity & App Management - AuthenticationPlatform Tools - Workflow StudioWorkflow StudioNotificationsPlatform Tools - NotificationsIdentity & App Management - Single Sign-on (SSO)Single Sign-on (SSO)Identity & App Management - Third-party integrationsThird-party integrations

Timeline of updates

1. identified2026-04-16 18:52 UTC

   Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.

2. identified2026-04-16 19:36 UTC

   The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.

3. identified2026-04-16 19:46 UTC

   Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable

4. resolved2026-04-16 23:02 UTC

   The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rippling profile · Recent Rippling incidents · Markdown · JSON