# Rippling: Google Workspace integration features unavailable

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-16 18:52 UTC · Resolved: 2026-04-16 23:02 UTC · Duration: 4.2 h
- Updates: 4 · Affected components: Authentication, Identity & App Management - Authentication, Platform Tools - Workflow Studio, Workflow Studio, Notifications, Platform Tools - Notifications, Identity & App Management - Single Sign-on (SSO), Single Sign-on (SSO), Identity & App Management - Third-party integrations, Third-party integrations
- [Vendor status page: https://stspg.io/h3h0gjkwwggh](https://stspg.io/h3h0gjkwwggh)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Timeline of updates

- **identified** 2026-04-16 18:52 UTC: Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.
- **identified** 2026-04-16 19:36 UTC: The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.
- **identified** 2026-04-16 19:46 UTC: Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable
- **resolved** 2026-04-16 23:02 UTC: The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.


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Canonical: https://rewindex.com/company/rippling/incidents/tp7nf1mbvyby · Markdown: https://rewindex.com/company/rippling/incidents/tp7nf1mbvyby.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/tp7nf1mbvyby · Generated 2026-10-18T11:40:14.896Z