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Rippling: Single-Sign-on down

Impact: majorStatus: resolvedStarted Resolved (12 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Rippling reported a major incident degrading Single Sign-on (SSO) and related identity flows, starting at 2026-05-27 14:01 UTC and resolved at 2026-05-27 14:12 UTC (11 min). A fix was deployed, successful SSO logins were confirmed, and error rates fell.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Identity & App Management - Single Sign-on (SSO)Single Sign-on (SSO)

Timeline of updates

  1. monitoring

    SSO and related identity flows were degraded in production, with the incident opened at 08:49 EDT. A fix has been deployed and the team is monitoring service health, with confirmed successful SSO logins.

  2. monitoring

    Error rates down, continuing to monitor

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rippling profile · Recent Rippling incidents · Markdown · JSON