# Rippling: Single-Sign-on down

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-27 14:01 UTC · Resolved: 2026-05-27 14:12 UTC · Duration: 12 min
- Updates: 3 · Affected components: Identity & App Management - Single Sign-on (SSO), Single Sign-on (SSO)
- [Vendor status page: https://stspg.io/cs11bt3f0ygz](https://stspg.io/cs11bt3f0ygz)
- [Company: Rippling](https://rewindex.com/company/rippling.md)

## Summary

Rippling reported a major incident degrading Single Sign-on (SSO) and related identity flows, starting at 2026-05-27 14:01 UTC and resolved at 2026-05-27 14:12 UTC (11 min). A fix was deployed, successful SSO logins were confirmed, and error rates fell. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2026-05-27 13:54 UTC: SSO and related identity flows were degraded in production, with the incident opened at 08:49 EDT. A fix has been deployed and the team is monitoring service health, with confirmed successful SSO logins.
- **monitoring** 2026-05-27 14:01 UTC: Error rates down, continuing to monitor
- **resolved** 2026-05-27 14:12 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-05-27 14:01 UTC: [Major incident: Single-Sign-on down](https://rewindex.com/change/i9adfb520b6cb55.md)


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Canonical: https://rewindex.com/company/rippling/incidents/sgwwvl445dn7 · Markdown: https://rewindex.com/company/rippling/incidents/sgwwvl445dn7.md · JSON: https://rewindex.com/api/v1/companies/rippling/incidents/sgwwvl445dn7 · Generated 2026-10-18T11:34:31.792Z