Companies / Rippling / incidents

Rippling: Email notification outage

Affected components: NotificationsPlatform Tools - NotificationsRippling App

Timeline of updates

1. identified2025-10-01 18:11 UTC

   Email notification deliverability was disrupted from 5:29 AM PDT to 8:52 AM PDT, resulting in email notifications not getting sent during that time period. Email notifications are now getting delivered properly, but our engineering team is working to re-send the notifications that failed to send during that window.

2. identified2025-10-01 18:18 UTC

   We are continuing to work on a fix for this issue.

3. monitoring2025-10-01 20:25 UTC

   We have re-initiated sending the notifications that failed to send during the outage. We are monitoring those notifications getting sent successfully.

4. resolved2025-10-01 21:33 UTC

   The incident has been resolved; notifications that failed to send during the outage period (5:29 AM - 8:52 AM PDT) were re-sent between 12:40 PM - 1:30 PM PDT.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rippling profile · Recent Rippling incidents · Markdown · JSON