Companies / Retool / incidents

Retool: Unexpected Rate Limiting of AI Features

Affected components: AssistResource QueriesWorkflows

Timeline of updates

1. investigating2026-03-06 18:53 UTC

   We're aware that some users are encountering unexpected rate‑limiting when using AI-powered features. We are actively investigating the root cause and working to restore full functionality as quickly as possible.

2. monitoring2026-03-06 20:08 UTC

   We believe the issue has been resolved after coordination with our AI providers. We are actively monitoring the situation and will notify you if any further problems arise. Thank you for your patience.

3. resolved2026-03-06 21:12 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Retool profile · Recent Retool incidents · Markdown · JSON