Companies / Retool / incidents

Retool: Intermittent App Navigation Issues on Cloud

Affected components: Classic web appWeb Application and APIs

Timeline of updates

1. investigating2026-03-17 15:20 UTC

   We are currently investigating reports of intermittent navigation issues affecting some Cloud users. Users may experience apps failing to load or the browser reverting to a previous app when navigating between apps. We are actively investigating this issue. We apologize for any inconvenience.

2. identified2026-03-17 16:04 UTC

   We have identified the root cause and are working on a fix.

3. resolved2026-03-17 16:48 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Retool profile · Recent Retool incidents · Markdown · JSON