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PandaDoc: Limited ability in editing sent documents

Affected components: Creating and editing documentsUS & Global - Creating and editing documents

Timeline of updates

1. identified2026-06-30 21:46 UTC

   We’ve identified the issue with editing sent documents and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

2. identified2026-07-01 12:28 UTC

   We've confirmed that editing is currently unavailable for document sent more than 30 days ago. Affected clients may experience unresponsive editor behavior when attempting to edit such documents. Our team is actively working to resolve it.

3. resolved2026-07-01 20:56 UTC

   We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). PandaDoc profile · Recent PandaDoc incidents · Markdown · JSON