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Orb: Elevated errors across API endpoints

MajorStatus: resolvedStarted Resolved (44 min)3 updatesstspg.io (opens in new tab)

Affected components: AnalyticsAPI - AnalyticsAPI - ReadsReadsAPI - WritesWrites

Timeline of updates

  1. identified

    We're investigating elevated errors rates across API endpoints.

  2. monitoring

    We're seeing recovery as of 12:33 AM UTC, and are continuing to monitor for impact.

  3. resolved

    Errors have continued to stay mitigated as of 00:33 UTC (approximately 40 mins ago).

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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