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Orb: Elevated API error rate

No impact listedStatus: resolvedStarted Resolved (33 min)2 updatesstspg.io (opens in new tab)

Affected components: AnalyticsAPI - AnalyticsAPI - ReadsReadsAPI - WritesWritesIngest

Timeline of updates

  1. monitoring

    From approximately 22:40 UTC to 22:43 UTC, our system experienced a high rate of API errors due to increase contention on a database. We have fully recovered and are continuing to monitor the affected database.

  2. resolved

    Our systems continue to remain stable and the issue affecting the affected database is fully resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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