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Orb: Elevated errors across API endpoints

No impact listedStatus: resolvedStarted Resolved (1.6 h)4 updatesstspg.io (opens in new tab)

Affected components: AnalyticsAPI - AnalyticsAPI - ReadsReadsAPI - WritesWrites

Timeline of updates

  1. investigating

    We are investigating errors in the API as well as the web app

  2. monitoring

    We have rolled back a breaking change and APIs and the web app have recovered. We will continue to actively monitor our systems.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    Error rates resolved at 22:44 UTC, and we've seen no impact to services afterwards.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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