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Optimizely: Events Export API

Affected components: Event ExportWeb Experimentation - Event ExportEvent ExportFeature Experimentation - Event Export

Timeline of updates

1. identified2026-03-27 14:01 UTC

   We are aware of an issue affecting the Events Export API, which is causing some requests to this endpoint to return errors. Our team has identified the root cause and is actively working on a resolution. No event data collection is impacted by this issue, only the ability to generate temporary export credentials is affected. We will provide updates as the fix progresses. We apologize for the inconvenience.

2. monitoring2026-03-27 15:32 UTC

   The issue affecting the Events Export API has been resolved and we will continue to monitor the improvement.

3. resolved2026-03-27 16:44 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Optimizely profile · Recent Optimizely incidents · Markdown · JSON