Companies / Optimizely / changes

Optimizely change history: Investigating – Content Recommendation Service Degradation in EMEA region

← All Optimizely changes

14Major incident
When (UTC)ChangeKind
Major incident: Investigating – Content Recommendation Service Degradation in EMEA region
Optimizely’s Content Recommendations API in EMEA could not serve recommendations during a major-impact incident from 2026-06-02 07:48 UTC to 2026-06-02 12:25 UTC, lasting 4 h 36 min. Users could see missing or unavailable recommendations across the platform. Optimizely reported an API disruption, implemented a fix at 08:51 UTC, and confirmed resolution.
Major incident