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OpenAI: Unexpected logouts for some ChatGPT web users

Impact: minorStatus: resolvedStarted Resolved (5.3 h)3 updatesSource: status.openai.com (opens in new tab)

Affected components: Login

Timeline of updates

  1. investigating

    We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.

  2. monitoring

    We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.

  3. resolved

    The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON