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Omni Analytics: Response slowness from OpenAI models

Timeline of updates

1. investigating2026-10-05 16:59 UTC

   We are currently investigating reports of intermittent delayed responses from OpenAI models in Omni. Our model provider AWS Bedrock is reporting increased error rates on OpenAI models at this time. We'll provide more information as soon as we have an update.

2. identified2026-10-05 17:57 UTC

   Our model provider, AWS Bedrock, is currently reporting higher error rates for OpenAI models. Some AI requests may fail or stop partway through. We're monitoring and will update you when the issue is resolved on the provider's end.

3. resolved2026-10-05 20:38 UTC

   Our model provider, AWS Bedrock, has reported the incident as resolved. Our testing confirms that OpenAI models are available again and AI requests are completing normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Omni Analytics profile · Recent Omni Analytics incidents · Markdown · JSON