Neon: ES-1908002
Affected components: Database Connectivity
Timeline of updates
- investigating
We are actively investigating an issue with a Neon service. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
- identified
Impact Summary Starting at 19:50 UTC May 10 2026, a subset of customers may experience degraded performance on Neon. Current Status We identified the issue and are applying the remediation. Recommendations No customer action is required at this time. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
- monitoring
Impact Summary Starting at 19:50 UTC May 9 2026, a subset of customers may experienced connectivity issues and elevated error rates for database and console operations. Current Status We have applied mitigations and have observed recovery. We are monitoring to confirm full resolution. Recommendations No customer action is required at this time. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
- resolved
Impact Summary Between 19:50 UTC 9 May 2026 and 00:50 UTC 10 May 2026, a subset of customers may experienced connectivity issues and elevated error rates for database operations. Current Status This incident has been fully resolved as of 00:50 UTC 10 May 2026, and normal operation has been restored. We apologize for any inconvenience this may have caused. If you require further details about this incident, please submit a support ticket or contact help@databricks.com. Next Update No further updates are planned for this incident.
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab). Neon profile · Recent Neon incidents · Markdown · JSON