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Neon: Issues with logging in to the Neon console

Affected components: Account CreationConsole Login

Timeline of updates

1. investigating2025-12-04 15:20 UTC

   Starting at approximately 14:33 UTC December 04, 2025, customers may experience difficulty logging in to the Neon console. Database access and operations remain unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

2. monitoring2025-12-04 16:14 UTC

   Between 14:33 UTC and 15:29 UTC December 04, 2025, customers may have experienced difficulty logging in to the Neon console. Database access and operations remained unaffected. The issue has been mitigated. We will continue to monitor the platform and will provide a final update in 1 hour.

3. resolved2025-12-04 16:47 UTC

   Between 14:33 UTC and 15:29 UTC December 04, 2025, customers may have experienced difficulty logging in to the Neon console. Database access and operations remained unaffected. The issue has been fully resolved. All affected components are operating normally again.

Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab). Neon profile · Recent Neon incidents · Markdown · JSON