Companies / Monday.com / incidents
Monday.com: Issues with platform latency
Monday.com reported major platform latency and loading failures affecting Boards, Dashboards, Docs, Automations, AI features and other services, with Platform and Dashboards components listed across AUS, EU and US. The incident started at 2026-07-13 14:37 UTC and lasted 2 h 57 min, resolving at 2026-07-13 17:34 UTC; a fix was implemented at 17:04 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: PlatformUS - PlatformEU - PlatformPlatformDashboardsEU - DashboardsAUS - DashboardsDashboardsDashboardsUS - DashboardsAUS - PlatformPlatform
Timeline of updates
- identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
- investigating
We are currently experiencing platform latency issues/not loading affecting some services, including Boards, Dashboards, Columns, Docs, Automations, My Work, Templates, AI features, Vibe, formula builder, and Campaigns. Our team is actively investigating the issue and working to restore full service as quickly as possible. We appreciate your patience and understanding.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Issues with platform latency 2026-07-13 14:37 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Monday.com profile · Recent Monday.com incidents · Markdown · JSON