Monday.com change history: Investigating connectivity issues across accounts and devices due to an AWS outage

Monday.com reported a critical outage causing connectivity issues across accounts and devices, primarily affecting US customers and disrupting automations and integrations, attributed to AWS. The incident started at 2025-10-20 07:12 UTC and was resolved at 2025-10-20 21:18 UTC, lasting 14 h 6 min; customers were advised to refresh their browsers after service returned.