Companies / Mixpanel / incidents

Mixpanel: Credit Card Processing Interruption

Timeline of updates

1. identified2026-04-09 20:03 UTC

   We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

2. monitoring2026-04-09 21:00 UTC

   A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.

3. resolved2026-04-09 21:44 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mixpanel profile · Recent Mixpanel incidents · Markdown · JSON