# Mixpanel: Credit Card Processing Interruption

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-09 20:03 UTC · Resolved: 2026-04-09 21:44 UTC · Duration: 1.7 h
- Updates: 3
- [Vendor status page: https://stspg.io/lk0xcrv7wxhs](https://stspg.io/lk0xcrv7wxhs)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **identified** 2026-04-09 20:03 UTC: We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.
- **monitoring** 2026-04-09 21:00 UTC: A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.
- **resolved** 2026-04-09 21:44 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mixpanel/incidents/jbk5l74z2lt5 · Markdown: https://rewindex.com/company/mixpanel/incidents/jbk5l74z2lt5.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/jbk5l74z2lt5 · Generated 2026-10-18T11:39:54.840Z