Companies / Mixpanel / incidents

Mixpanel: Degraded Query API Performance impacting US Projects

Timeline of updates

1. identified2026-01-24 14:25 UTC

   Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying or saving reports for projects with US residency. Projects with EU and IN residency remain unaffected. Our engineering team is working on a resolution.

2. identified2026-01-24 16:02 UTC

   We are continuing to work on a fix for this issue.

3. monitoring2026-01-24 16:28 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-01-24 18:00 UTC

   This incident has been resolved.

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