# Mixpanel: Degraded Query API Performance impacting US Projects

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-24 14:25 UTC · Resolved: 2026-01-24 18:00 UTC · Duration: 3.6 h
- Updates: 4
- [Vendor status page: https://stspg.io/fdjrcn397d22](https://stspg.io/fdjrcn397d22)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **identified** 2026-01-24 14:25 UTC: Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying or saving reports for projects with US residency. Projects with EU and IN residency remain unaffected. Our engineering team is working on a resolution.
- **identified** 2026-01-24 16:02 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-01-24 16:28 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-24 18:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mixpanel/incidents/0w1jq1ckmlwn · Markdown: https://rewindex.com/company/mixpanel/incidents/0w1jq1ckmlwn.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/0w1jq1ckmlwn · Generated 2026-10-18T13:49:00.984Z