Rewindex

CompaniesMintlifyIncidents

Mintlify: Documentation Updates Outage

CriticalStatus: resolvedStarted Resolved (21 min)3 updatesstatus.mintlify.com (opens in new tab)

Affected components: UpdatesDashboard

Timeline of updates

  1. investigating

    We are aware of an issue causing documentation updates to be currently down. We have identified the root cause and are working to deploy a fix. New doc changes are not being reflected on the live site during this time.

  2. investigating

    Additionally, our self-updating docs products, including Automations and the Slack agent, are also temporarily down. Some users may receive a billing email indicating they've run out of credits. This is a side effect of the ongoing issue and does not reflect an actual change to your billing or credit balance.

  3. resolved

    A fix has been deployed and Mintlify documentation updates, Automations, and the Slack agent are now operating normally. Any incorrect billing emails sent during the incident can be disregarded, no changes were made to your billing or credit balance. We will be reaching out directly to customers who received one of these emails.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.mintlify.com (opens in new tab).

Mintlify profileRecent Mintlify incidentsMarkdownJSON