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MessageBird (Bird): New campaign activation failures in EP marketing suite

Impact: minorStatus: resolvedStarted Resolved (2.3 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Campaigns - EuropeCRM - Campaigns - EuropeCampaigns - US (West)CRM - Campaigns - US (West)Campaigns - Asia (India)CRM - Campaigns - Asia (India)

Timeline of updates

  1. identified

    We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation. Our team is actively working on a fix.

  2. monitoring

    A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MessageBird (Bird) profile · Recent MessageBird (Bird) incidents · Markdown · JSON