Companies / Mapbox / incidents

Mapbox: Degraded Live Traffic Data.

Impact: criticalStatus: resolvedStarted Resolved (2.3 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Mapbox reported critical live traffic degradation starting 2023-07-13 00:55 UTC, lasting 2 h 17 min until resolution at 2023-07-13 03:12 UTC. Customers using Navigation APIs powered by Mapbox traffic could receive inaccurate ETAs, while traffic data customers could receive intermittent live updates in impacted regions. A fix was implemented at 07-13 01:53 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Data Services - TelemetryTelemetry

Timeline of updates

  1. investigating

    We are currently investigating this issue. All customers using a Navigation API powered by Mapbox traffic may experience ETAs in the impacted regions that do not accurately reflect real time road conditions. Additionally, customers of Mapbox traffic data may receive intermittent updates to live traffic in impacted regions.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mapbox profile · Recent Mapbox incidents · Markdown · JSON