Mailjet: Database issues
Timeline of updates
- resolved
The situation is now currently resolved and all services are operational. Our engineers continue to monitor the situation closely. Queued emails are now being sent, some customers may experience a slight delay of around 5minutes. It is important not to resend your campaigns which were queued, or they will be sent twice. Should you have urgent questions we are here to help. You can contact our customer support team here: https://www.mailjet.com/support/ticket/open
From Mailjet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mailjet.com (opens in new tab).