Mailjet: Issue on drag-and-drop email editor, Passport.
Timeline of updates
- resolved
Passport is now fully operational, and there is no further impact to our customers. We will continue to monitor the service to ensure campaigns are running smoothly. If you are still experiencing issues, please contact our support team: https://app.mailjet.com/support/ticket/open
From Mailjet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mailjet.com (opens in new tab).