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Lambda: lambda.ai Unreachable Due to DNS Issue

MajorStatus: resolvededitedStarted Resolved (2.5 h)3 updatesstatus.lambda.ai (opens in new tab)

Affected components: Website

Discussed on Hacker News

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Timeline of updates

  1. investigating

    Severity Level: [High]

    We’re currently investigating a potential issue with the Cloud Dashboard. Users may experience timeouts when logging in or out of the portal.
    Our teams are actively working to identify the root cause and mitigate or resolve the issue.

    Thank you for your patience and understanding during this time.

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    In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.

    • https://support.lambdalabs.com/hc/en-us/requests/new (opens in new tab)

    To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.

  2. monitoring

    Severity Level: [High]

    Service is beginning to recover, though some users may continue to experience disruptions. We’re monitoring progress.

    To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.

    Thank you for your patience and understanding during this time.

  3. resolved

    Severity Level: [High]

    The incident has been resolved. lambda.ai: http://lambda.ai (opens in new tab) is now working as expected.

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    Again, in the event you’re unsure as to whether your service is still impacted by this, please open a support ticket and we’ll get back to you as soon as possible.

    • https://support.lambdalabs.com/hc/en-us/requests/new (opens in new tab)

    To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on status.lambda.ai (opens in new tab).

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