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Jupyter (Anaconda): Elevated error rate on nb.anaconda.com

Affected components: AI Platform Application - anaconda.com/appAnaconda.cloud - Anaconda.cloud Frontend Websiteanaconda.com - anaconda.comHome Page - anaconda.comAnaconda.cloud - Notebook ServiceNotebook Service - nb.anaconda.com

Timeline of updates

1. investigating2025-07-01 10:54 UTC

   We are seeing an elevated error rate for anaconda.com.

2. investigating2025-07-01 12:25 UTC

   We are continuing to investigate this issue.

3. investigating2025-07-01 15:51 UTC

   We've rolled out a fix for the errors on nb.anaconda.com and are monitoring the rollout.

4. investigating2025-07-01 17:32 UTC

   The error rates on nb.anaconda.com are still elevated. We are continuing to investigate.

5. resolved2025-07-01 18:28 UTC

   The error rates on nb.anaconda.com appear to be caused by people with inactive browser tabs, due to a recent update to the Notebooks service. Reloading the tab or clicking on the "Restart server" button should fix any remaining errors.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jupyter (Anaconda) profile · Recent Jupyter (Anaconda) incidents · Markdown · JSON