# Jupyter (Anaconda): Elevated error rate on nb.anaconda.com

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-01 10:54 UTC · Resolved: 2025-07-01 18:28 UTC · Duration: 7.6 h
- Updates: 5 · Affected components: AI Platform Application - anaconda.com/app, Anaconda.cloud - Anaconda.cloud Frontend Website, anaconda.com - anaconda.com, Home Page - anaconda.com, Anaconda.cloud - Notebook Service, Notebook Service - nb.anaconda.com
- [Vendor status page: https://stspg.io/2fy36t2tf63j](https://stspg.io/2fy36t2tf63j)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)

## Timeline of updates

- **investigating** 2025-07-01 10:54 UTC: We are seeing an elevated error rate for anaconda.com.
- **investigating** 2025-07-01 12:25 UTC: We are continuing to investigate this issue.
- **investigating** 2025-07-01 15:51 UTC: We've rolled out a fix for the errors on nb.anaconda.com and are monitoring the rollout.
- **investigating** 2025-07-01 17:32 UTC: The error rates on nb.anaconda.com are still elevated. We are continuing to investigate.
- **resolved** 2025-07-01 18:28 UTC: The error rates on nb.anaconda.com appear to be caused by people with inactive browser tabs, due to a recent update to the Notebooks service. Reloading the tab or clicking on the "Restart server" button should fix any remaining errors.


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Canonical: https://rewindex.com/company/jupyter-anaconda/incidents/nn13j2zn849s · Markdown: https://rewindex.com/company/jupyter-anaconda/incidents/nn13j2zn849s.md · JSON: https://rewindex.com/api/v1/companies/jupyter-anaconda/incidents/nn13j2zn849s · Generated 2026-10-18T10:43:24.767Z