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Jupyter (Anaconda): Investigating "no items found" error on community channels page

Impact: majorStatus: resolvedStarted Resolved (3.1 h)5 updatesSource: stspg.io (opens in new tab)
Summary

The community channels page showed a "no items found" error in an incident rated major, with the AI Platform Application and Premium Package Repository listed as affected components. It started at 2025-09-15 17:21 UTC and lasted 3 h 4 min, resolving at 2025-09-15 20:25 UTC after a fix was implemented.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AI Platform Application - anaconda.com/appAnaconda.com - AI Platform Application - anaconda.com/appAnaconda.com - Premium Package Repository - repo.anaconda.com/repoPremium Package Repository - repo.anaconda.com/repo

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jupyter (Anaconda) profile · Recent Jupyter (Anaconda) incidents · Markdown · JSON