# Jupyter (Anaconda): Investigating "no items found" error on community channels page

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-15 17:21 UTC · Resolved: 2025-09-15 20:25 UTC · Duration: 3.1 h
- Updates: 5 · Affected components: AI Platform Application - anaconda.com/app, Anaconda.com - AI Platform Application - anaconda.com/app, Anaconda.com - Premium Package Repository - repo.anaconda.com/repo, Premium Package Repository - repo.anaconda.com/repo
- [Vendor status page: https://stspg.io/n6p3rt49yfd7](https://stspg.io/n6p3rt49yfd7)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)

## Summary

The community channels page showed a "no items found" error in an incident rated major, with the AI Platform Application and Premium Package Repository listed as affected components. It started at 2025-09-15 17:21 UTC and lasted 3 h 4 min, resolving at 2025-09-15 20:25 UTC after a fix was implemented. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-09-15 17:21 UTC: We are currently investigating this issue.
- **investigating** 2025-09-15 17:26 UTC: We are continuing to investigate this issue.
- **identified** 2025-09-15 19:00 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-09-15 19:42 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-09-15 20:25 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-09-15 17:21 UTC: [Major incident: Investigating "no items found" error on community channels page](https://rewindex.com/change/i12cc9d321a64a1.md)


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Canonical: https://rewindex.com/company/jupyter-anaconda/incidents/844jmf7wx2b9 · Markdown: https://rewindex.com/company/jupyter-anaconda/incidents/844jmf7wx2b9.md · JSON: https://rewindex.com/api/v1/companies/jupyter-anaconda/incidents/844jmf7wx2b9 · Generated 2026-10-18T10:43:10.166Z