Companies / Jupyter (Anaconda) / incidents

Jupyter (Anaconda): Users experience issues with authentication

Affected components: Anaconda.cloud - Commercial Package Repository - repo.anaconda.cloud - CVE DataCVE Data - api.anaconda.cloudAI Platform Application - anaconda.com/appAnaconda.cloud - Anaconda.cloud Frontend WebsitePyscript.netPyscript - Pyscript.netAnaconda.cloud - Content APIAnaconda.cloud - Notebook ServiceNotebook Service - nb.anaconda.comAnaconda.cloud - Licensing APIAnaconda.cloud - Commercial Package Repository - repo.anaconda.cloud - PackagesPremium Package Repository - repo.anaconda.com/repoAnaconda.cloud - Partner APIAI Platform API - anaconda.com/apiAnaconda.cloud - APIAnaconda.cloud - Commercial Package Repository Service - repo.anaconda.cloudPyscript.comPyscript - Pyscript.comAnaconda.cloud - Email

Timeline of updates

1. investigating2023-10-30 15:26 UTC

   We are currently investigating issues with user authentication. We have tracked down the root cause to one of our partners, who have confirmed that they are actively working on the incident.

2. monitoring2023-10-30 15:34 UTC

   Our partner is actively mitigating the issue and we are seeing an improvement of the situation. We are monitoring the situation and will post updates as soon as the status changes.

3. resolved2023-10-30 16:28 UTC

   Our partner has confirmed the resolution of the issue, and we can also confirm that user authentication on all our platforms is working again. If you notice any further issues, please don't hesitate to reach out to our support.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jupyter (Anaconda) profile · Recent Jupyter (Anaconda) incidents · Markdown · JSON