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Jira: Applications unable to attach attachments to issues

Impact: majorStatus: resolvedStarted Resolved (8.1 h)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 2021-02-04T23:34 UTC to 2021-02-04T00:30, vendor Apps using the JWT query parameter to authorise the /attachment endpoint to attach an attachment to Jira Core, Jira Service Management, Jira Software were receiving a 404. The issue has been resolved and the service is operating normally. We recommend using the HTTP header over the query parameter to set the JWT token for all requests to Jira.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON